To access all the features of your Betano account, it is necessary to verify your identity by submitting one of the documents listed below:
Accepted Documents for Romanian Citizens:
- Romanian Identity Card
- Residence Permit issued in Romania (front and back)
- Temporary Identity Document
- Romanian Passport
In addition, a supporting document confirming your residential address, issued within the last 6 months, is required. Acceptable documents include:
- Utility bill
- Bank account statement
- Permanent residence certificate issued by the local town hall
Accepted Documents for Foreign Citizens:
If you are not a Romanian citizen, you may submit one of the following:
- Foreign Identity Document
- Foreign Passport
In both cases, you must also attach a supporting document issued in Romania, such as:
- Registration Certificate
- Valid Residence Permit
The "Residence Permit for Beneficiaries of Temporary Protection" is also accepted.
The document must clearly display the following information:
- Full Name
- Personal Identification Number (or its equivalent)
- Residential Address
- Issuing Authority
- A color image of the original document (not black-and-white or a photocopy)
Instructions for Submitting Your Documents:
- Ensure the document is clearly photographed or scanned, with all four corners visible
- The document must be valid (not expired)
To upload your documents, please log in to My Account → Profile → Verification Process.
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