If you no longer have the card linked to your account, you may provide proof such as:
- A bank-issued cancellation document
- A screenshot of the cancellation email
- A screenshot from your banking app showing the card status (e.g., canceled or lost)
You can upload the relevant document from My Account → Profile → Verification Process → Other Document.
At Betano, we prioritize your privacy and handle your data in compliance with applicable laws and best practices. For more details, see our Privacy Notice.