To complete the verification of your OKTO WALLET payment method, you need to provide a screenshot of your OKTO PAYMENTS account information. Please follow the steps below:
Open the OKTO WALLET app or access the OKTO PAYMENTS platform, and log in to your account.
Navigate to the Profile / Account / Personal Information section (the name may vary depending on the app).
Take a single screenshot that clearly shows the following information:
Account holder’s full name
Email address
Phone number
OKTO PAYMENTS account ID / Username (if displayed)
Important Recommendations:
All information must be visible in the same screenshot
It is recommended to use a scrolling screenshot feature or a desktop device
Make sure the name in OKTO WALLET matches the name on your Betano account
Navigate to My Account → Profile → Verification Process and upload the screenshot you took for verification.
At Betano, we prioritize your privacy and handle your data in compliance with applicable laws and best practices. For more details, see our Privacy Notice.