If you encounter issues with the mobile application, here are the steps you can take to troubleshoot and resolve the inconvenience :
- Restart the App – Close and reopen it to fix minor glitches.
- Check for Updates – Make sure you have the latest version installed.
- Reinstall – Uninstall and reinstall the app from the Google Play Store or Apple App Store.
- Check Compatibility – Ensure your device meets the app’s system requirements.
- Check Internet Connection – A stable connection is essential for proper functionality.
- Contact Support – If issues persist, reach out to our support team.
When contacting support, include your device model, operating system version, and any error messages to help us assist you faster.