Despite our best efforts, technical issues or disruptions can sometimes occur, due to factors beyond our control. To protect your experience, Betano has safeguards in place:
- Game Progress Saved: If you're disconnected, your game session and wagers are preserved, so you can resume where you left off.
- Automatic Actions: The system may auto-complete your game round, to avoid missed winnings.
- Winnings Credited: Any confirmed winnings during a disconnection are automatically added to your account.
If you need help contact us via the official support channels listed in the page footer.